Effective Date:  2nd June 2008

Cosmic Fossils USA – https://cosmicfossilsusa.com

📦 Shipping Information

At Cosmic Fossils USA, we ship worldwide using trusted carriers like USPS, UPS, and FedEx. All orders are packed securely and include tracking.

  • Processing Time: Orders ship within 2–3 business days.

  • Domestic Shipping: Usually arrives within 3–7 business days.

  • International Shipping: Delivery times vary by location and may be subject to customs delays and import fees.

🚫 Customs & Import Regulations

Buyers are responsible for knowing their country’s import laws. We cannot be held responsible for seized or returned items due to customs restrictions.

🔁 Returns & Refunds

We want you to be completely satisfied with your purchase. If you’re not happy with your order:

  • Returns accepted within 14 days of delivery for eligible items

  • Item must be in original condition, with no damage or alterations

  • Buyer pays return shipping unless the item was defective or incorrect

Once your return is received and inspected, a refund will be processed within 3–5 business days.

❗ Non-Returnable Items:

  • Custom orders

  • Items damaged after delivery

  • Clearance or marked-down specimens

To initiate a return, email us at support@cosmicfossilsusa.com with your order number and reason for return.